QEII Cruise Terminal TaxiQueen Elizabeth II Terminal, Southampton

About the QEII Cruise Terminal

The QEII Terminal — formally named the Queen Elizabeth II Terminal — is one of the cruise facilities at the Port of Southampton, the UK's largest and busiest cruise port. Located in the Eastern Docks, the terminal handles cruise passengers travelling with a range of cruise lines including Princess Cruises.

Southampton's Eastern Docks road network can be complex for first-time visitors. Unlike simply following a postcode into a car park, reaching the correct terminal drop-off requires local knowledge of the port layout. Our drivers use this route regularly and know exactly where to position at the QEII Terminal — saving you confusion and delay on what should be an exciting departure day.

Cruise Lines at the QEII Terminal

The QEII Terminal serves Princess Cruises sailings from Southampton, alongside other cruise lines on selected dates throughout the season. Because terminal assignments at Southampton can change from sailing to sailing, always confirm your terminal from your cruise e-ticket or booking confirmation. If you are unsure which terminal you need, call us on 02380 405060 — with your ship name and sailing date, we can often identify the correct terminal.

• Princess Cruises — Selected sailings from Southampton
• Various cruise lines — Allocated on a sailing-by-sailing basis

Pickup and Drop-Off at the QEII Terminal

For embarkation: We take you directly to the QEII Terminal passenger entrance. Port porters are on hand to collect your cases from the vehicle kerbside — you proceed straight to check-in. There is no car park, no shuttle bus, and no long walk with heavy luggage. We time your pickup to arrive at the start of your allocated check-in window, not hours before it.

For disembarkation:Your driver waits at the terminal exit with a name board. Once you have collected your luggage from the baggage hall and cleared UK Border Force, walk to the exit and your driver will be ready. We track the ship's arrival and docking time, so we are there whether you disembark early or late.

Eastern Docks Traffic on Cruise Days

The Eastern Docks can experience significant congestion on busy turnaround Saturdays when multiple ships are simultaneously embarking and disembarking at the various terminals. Port access roads are designed primarily for freight and are not always well-signed for passenger vehicles — particularly for drivers visiting the port for the first time.

We factor typical Saturday port delays into your pickup time. Our drivers know the best approach to the QEII Terminal and the timing patterns across the Eastern Docks — so you arrive relaxed and on schedule, not flustered by an unexpected traffic queue.

Luggage Handling

Cruise passengers travel with substantial luggage — multiple large suitcases, bags, and sometimes mobility equipment. When booking, let us know how many passengers and cases are travelling and we will allocate the right vehicle: saloon, large estate, MPV, or executive minibus. Loading and unloading is included as standard — your driver handles your cases.

Why Choose a Private Transfer to the QEII Terminal?

• Fixed price upfront — no surge pricing, no meter running in traffic
• Direct door-to-terminal service — from your home, hotel, or airport
• Luggage assistance included — no struggling with cases
• Name board on disembarkation — no searching for your driver
• Local port knowledge — our drivers know the QEII Terminal access and drop-off
• 24/7 availability — early morning sailings and overnight arrivals covered

All Five Southampton Cruise Terminals

The Port of Southampton has five cruise terminals. It is important to know which one is on your e-ticket — they are separate facilities with different entrances and different road approaches:

• Mayflower Terminal — Western Docks — P&O Cruises, Cunard (Queen Mary 2, Queen Elizabeth)
• Ocean Terminal — Western Docks — P&O Iona, Arvia
• City Cruise Terminal — Eastern Docks — Royal Caribbean, Celebrity Cruises
• Horizon Terminal — Eastern Docks — Norwegian, MSC, others
• QEII Terminal — Eastern Docks — Princess Cruises, others

When you book with us, simply tell us your cruise line and ship name — we will confirm the correct terminal if you are unsure.